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Accessibility & Accommodations

Each year Flame Con strives to make itself as accessible as possible. Please review the accommodations made available during the convention.

If you have any questions, concerns, or would like to make specific arrangements, please contact us at: accessibility@flamecon.org

Navigation

Elevators: Two separate banks of elevators are available for use during the convention, including a set that goes directly to the upper floors where hotel rooms are located. The elevators are centrally located to the con space, minimizing the need for long travel from any particular area.  

Ramps: Ramp routes are available for all areas of the convention where necessary, though most of the con space does not require stairs to access. Ramps will also be available to access all raised stage areas for our programming presenters and performers.  

Seating: A limited number of chairs will be available in hallways for those who need to take breaks.

Signs & Staff: Flame Con will have numerous signs pointing the way to various areas of the con. We want everyone to be able to get where they’re going quickly and safely without getting lost. We will also have several staff available around the con who will be able to point people in the right direction, so please feel free to ask.  

Information Table: Information Tables are present on all convention floors including:

  • Main (2nd) Floor – Just outside the vendor hall we will have a staffed information table available for any and all questions you might have.
  • 3rd Floor – In the main lobby, just next to the elevators and
  • Additionally, if you should need assistance, or have concerns please feel free to ask any of our volunteer team in Flame Con staff shirts.

Bathrooms

Gender Neutral: All restrooms are gender neutral for the convention and will be labeled as such. Anyone may use any bathroom, regardless of gender. Waste disposal bins will be available in all stalls.

Wheelchair Accessible: Each floor of the convention space contains single occupancy, wheelchair accessible bathrooms. These are located near the elevators.

Sharps Bins: Each bathroom will contain a suitable sharps disposal bin which may be used as needed.

Quiet Space

Quiet Lounge: Flame Con offers a Quiet Lounge for anyone needing a quiet place to sit and be away from the crowds. This space may be used by anyone during the con. Come take a break when you need it, no matter the reason.

Service Animals

Flame Con follows all current regulations as defined by the ADA.

All service dog handlers must be in control of their service dogs at all times. Service dogs will be expected to be reasonably quiet and well-groomed, and will be entirely the responsibilities of their respective handlers. Any service dog found to be out of their handler’s control, aggressive, or un-housebroken will be asked to leave the venue. In this case, the service dog handler may be allowed to return without the animal and offered reasonable accommodations.

Air Quality

Smoke Free: Flame Con is a smoke and vape free environment. There are designated smoking facilities outside of the convention space that may be used for smoking or vaping.

Low Scent: Flame con is not a fragrance free space, but we do encourage everyone to limit the use of strong scents and perfumes.

Air Filtration: The Sheraton Hotel’s HVAC system has also been updated with MERV-13 filters, which meet CDC recommendations for air filtration.

Panels

Presenter Audio: Each panel and workshop will have microphones available for the panelists and presenters to use during their talks so that they may be heard clearly around the entire room.

Captioning: We encourage all presenters with video content to caption their content, but we are unable to guarantee all content will be captioned.

Accessible Seating: Space in each panel room will be designated for wheelchair users and those who need to be close to the panelists for lip reading.

Ally Awareness

Allies Can Contribute to Making Flame Con Accessible

Everyone has a right and a responsibility to speak up for accessibility. As an able bodied person, there are many ways you can help make Flame Con a more welcoming and enjoyable experience for disabled people. You can contribute by:

  • In order to ensure that those who need access to elevators are able to use them, please take the stairs if you are able to do so.
  • The hall space between areas can easily become full of people, please help maintain a clear traveling area and do not sit or stand in designated traffic paths.
  • Panel, workshop, and performance areas will have designated seating for accessibility access. Please respect these areas and keep accessible seating available for those who need them.
  • Please keep scents and perfumes to a minimum amount, as they can be unpleasant or cause harm to many individuals. Smoking may only be done in designated areas outside the convention space.
  • Please refrain from petting, distracting, or taking photos of service animals as this prevents them from providing the assistance they are there for.
  • Do not assume a disabled person needs or wants help. Please ask for consent before helping. Do not be offended if they decline your offer. And if they do accept, listen to the details of how they would like help before acting.
  • Please be courteous and respect people’s privacy by not commenting on their ability or disability, their necessary accommodations, their gender identity or presentation, or any aspect of their personal identity which they may wish to keep private.